Community
Public discussions
Let customers ask questions, share use cases, and help each other in topics that remain available for future users.
Product feedback
Collect feature requests, bug reports, votes, and implementation questions in one place where product teams can prioritize them.
Partner knowledge
Give partners and consultants a shared space for templates, implementation notes, and practical ERP scenarios.
Customer self-service
Turn repeated questions into searchable threads that reduce support load and improve onboarding.
Control
Roles and permissions
Separate access for customers, employees, partners, moderators, and admins while keeping sensitive areas protected.
Moderation queue
Review new topics, hide low-quality posts, and keep discussions professional and useful.
Topic structure
Organize discussions by product area, implementation stage, customer segment, or internal team.
Searchable history
Keep every useful answer available instead of losing knowledge in private chats and email threads.
ERP connection
Convert topics to tasks
Create tasks, support tickets, product ideas, or documentation updates directly from forum discussions.
Link discussions to customers
Keep important conversations connected to customer records, projects, and support history.
Support escalation
Move unresolved community questions into a formal support process without copying context manually.
Better product decisions
Use recurring topics and votes to see what users really need, not only what appears in isolated calls.